I had to deal with compliance depot (more like Incompetence Depot).
I had my insurance companies (truck was separate from the business) and the company that provides the WC send things 2 times a week for over a couple months as they kept on saying that they did not receive the paperwork. I have never dealt with a bunch of incompetent morons like this in my life!
Finally I had to send the emails from all the insurance companies to the apartment complex to show them what a headache it is trying to deal with these morons. The apartment manager had numerous calls to corporate to deal with them and finally the incompetence depot admitted that their program that catches faxes and converts them into files loses faxes all the time. Once everyone involved found out about this everyone was furious to say the least, especially the apartment manager and corporate but they were locked into some kind of contract so they could not drop them.
Once all this nonsense was straightened out and the job was done, I found out by another apartment complex that they started using incompetence depot.
One of their games they play is when your insurance is getting close to expiring and time to renew, they start sending out emails and start making calls like 2 or 3 months prior, just bugging you to death. They sure can bug you about your insurance but they cannot find paperwork that they had faxed to them whether it is a couple days before or that same day. It is really pathetic to say the least!