Potential lead..Heres the question!

AMPWLLC

New member
I know I've been picking at everyone's brains, but you all clearly know what you're talking about. Anyway just got this email this morning from a lead.

Need and estimate on power washing decks, fence, concrete around the pool and walkways, brick columns, and asphalt roof which has be stained by the trees.

My question to everyone is should I lump all of these into one estimate or consolidate them into groups. Another thing is I called the guy this morning and got his voicemail, just left him a message saying hey this is Ryan, I would love to come out and take a look at your home. blah blah blah.

Should I have just given him a price right there on the phone voicemail or tell him I'd like to come out and look at the place?

And if the estimate should be one total, not real sure on how much to charge this guy considering an asphalt roof is involved.

Thanks for all the motivation and help from you guys. It's been great!
 
Quick add on too

I'm thinking about just not waiting for this guy to respond to me and go out to his house and write up the estimate. I have the address that came with his signature in the email. Or should I wait for him to say yea come out and take a look at the place.
 
Don't bid on what you haven't seen yet. Period.
Pursue contacting him and confirm an appointment with him.

Meet face to face.

How do you know that he isn't another contractor testing your rate matrix?
 
I know I've been picking at everyone's brains, but you all clearly know what you're talking about. Anyway just got this email this morning from a lead.

Need and estimate on power washing decks, fence, concrete around the pool and walkways, brick columns, and asphalt roof which has be stained by the trees.

My question to everyone is should I lump all of these into one estimate or consolidate them into groups. Another thing is I called the guy this morning and got his voicemail, just left him a message saying hey this is Ryan, I would love to come out and take a look at your home. blah blah blah.

Should I have just given him a price right there on the phone voicemail or tell him I'd like to come out and look at the place?

And if the estimate should be one total, not real sure on how much to charge this guy considering an asphalt roof is involved.

Thanks for all the motivation and help from you guys. It's been great!

Call Mike H PWNA, he has a form I bet
 
Closed the lead using the info on here. Thanks gents.


Now perform above expectations!


And get a lot of pictures (we'll need them for marketing):big_boss:
 
Got it. Yea I reeled him right in too, rebuttles were armed and ready and I just didn't let him say no. It's amazing the power...haha all I did was apply concrete facts on here.
 
Got it. Yea I reeled him right in too, rebuttles were armed and ready and I just didn't let him say no. It's amazing the power...haha all I did was apply concrete facts on here.
Awesome to hear! Good job Ryan! To answer your initial question above about pricing: First off, I rarely do house washes, but in my opinion, if a potential customer asks for an estimate on many things, I would break it down by price per item, and then also give a bulk price with a little discount if they choose the "whole package".
 
Awesome to hear! Good job Ryan! To answer your initial question above about pricing: First off, I rarely do house washes, but in my opinion, if a potential customer asks for an estimate on many things, I would break it down by price per item, and then also give a bulk price with a little discount if they choose the "whole package".

Exactly what we do....options, options, options. Give them pricing for things they didn't ask for - it can't hurt. Most people don't think about sidewalks, patios, driveways, roofs, decks, gutter clean out, etc. Let them know everything you can do for them.

Like Mike H. said, break it down per option but give them a % off if they choose more than three, a % off if they choose more than 4, etc, etc.
 
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