So I've been out pounding the pavement, been in all kinds of businesses, banks, stores and restaurants . I have had minimal luck, either they have someone doing the work already or "do it there selves". I am struggling handling these objections and can't seem t make any headway. Any advice?
Closing the sale!
- Thread starter bonofre
- Start date
ACE PAINTING
New member
Keep at it. Eventually they'll start saying yes.
dbgpowerwash
New member
Yes keep pounding the pavement. Try different approaches, introduce yourself as a sales rep for the company, pull your trailer around and offer to do demos on the spot, eat at the restaurant first then ask for the manager etc. Be Relentless
Doug Rucker
Roundtable Host 2009
If they are doing themselves ask them if you can show them a demo and how you can save them money.
If they have someone else doing it, ask them if you can show them a demo and how you can save them money. And also request to be there back up person in the event there current provide has a scheduling conflict or something.
Don't give up, keep pounding, let them see you more than one time. Show them you are different than anybody else.
If they have someone else doing it, ask them if you can show them a demo and how you can save them money. And also request to be there back up person in the event there current provide has a scheduling conflict or something.
Don't give up, keep pounding, let them see you more than one time. Show them you are different than anybody else.
scottwash
New member
I pray to my Lord and Savior to open this door ahead of me.
Next I only go in dirty stores or buildings - if clean someone is doing it right and pass
When talking to anyone make sure it is the man who can get it done. Get his card - follow up with a email. I don't do demo I am to busy. I can show him before and after pictures. I will tell them how it will be done the right way.
Also become friends with him or her get to know them. Myself I would rather buy from a friend and pay a little more knowing they will be there. I don't do the candy jars just listen and let them do 70% of the talking.
Have fun - the hardest ones are the most loyal customers.
Next I only go in dirty stores or buildings - if clean someone is doing it right and pass
When talking to anyone make sure it is the man who can get it done. Get his card - follow up with a email. I don't do demo I am to busy. I can show him before and after pictures. I will tell them how it will be done the right way.
Also become friends with him or her get to know them. Myself I would rather buy from a friend and pay a little more knowing they will be there. I don't do the candy jars just listen and let them do 70% of the talking.
Have fun - the hardest ones are the most loyal customers.
Weaver Pro Wash
New member
Yes, I strongly agree about focusing on dirty stores. You don't wanna go around to any store in the world thinking you can get it just by undercutting prices... Not that I have a moral thing against that, it is just that you don't wanna work for cheap, you'll be miserable and your business probably wont succeed.
Just approach stores about how you will do the job better.
Tony Shelton
BS Detector, Esquire
If you don't mix it with working the clean stores you are making a huge mistake. There is a reason the stores are dirty. Usually it is because they are too cheap to pay or they have burned every other PW company in town and nobody will clean them. You don't get the clean stores by undercutting prices. You get that business by letting them know you are here to stay. You do that by hitting them over and over year after year till their current cleaner screws up. Those are your best and most loyal customers!!
DunRite
New member
Well said- Tony
Alot of people miss out by not following this
Dirty stores or dirty houses says to me that those people are among other things cheap and have no pride
Clean houses and clean storefronts tell me they are keeping up with their cleaning and care about their image and property- TARGET them
Tony Shelton
BS Detector, Esquire
I am not the type of person who tries to snatch work from a competitor who is doing a good job. However, I will wait in the wings as a backup as long as it takes. The first time I did this toole four years and began with an employee of the other company repeatedly disrespecting the client. Then one day we got a call saying, we are done with them, here's $40k of work.
socalkol
New member
I'm not following, how do you maintain a relationship with a clean store without trying to "snatch up the competitors work". I completely agree that you want the clean stores who value the service but if your silently waiting in the shadows you wont be the person on the clients mind when their current contractor drops the ball. The person on their mind will be the one trying to snatch up their work all the time.
I think he was referring to simply walking the line between being around and being annoying.
I know I would hire the guy that casually drops in from time to time without being too pushy over the guy that constantly pesters me.
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Tony Shelton
BS Detector, Esquire
We have been hitting property managers for years dropping off info monthly or so. I have lunch with my competition at times and we laugh about accounts that have traded hands. I know Ron and Scott and others in PHX have that same relationship. We even call and warn each other about deadbeat clients who will soon be calling because we dropped them for non payment. It isn't about trying to steal customers, it is about keeping your competition and yourself on your toes.
X2
I go into sales calls with the mindset that I am not the only person offering the service, but I am the best. Approx. 10% of my quotes turn into landing jobs. So, I don't sweat it when the first 9 say "no", because #10 is bound to say "yes". I smile when someone says "no", because that means I am that much closer to the "yes".
Zap It Wash
New member
Good info