mbryan
New member
Here is a question posted to Delco's board and fwiw my response. The guy could probably use all the suggestions he can take, losing customers like that is a shame. If anyone wants to respond heres the link.
Delco's Exhaust Cleaning BB
In an effort to cut costs one large account wants to increase servicing frequency to impossible intervals - from current 6 / 8 weeks to 3 to 5 months - without any increase in premium. We are trying to compose a response. I have the NAFP 96 Codes which state "Hood...ducts...cleaned at frequent intervals prior to becoming heavily contaminated..." (ppg 8-3), however I obtained my copy in 1993 when first started and it is the 1987 edition. Does the recent 2001 edition differ substantially in respect to frequency? Other amminution I have: a copy of large insurance carrier guidelines which requires a "cleaning contract with 3 month cleaning schedule". Also, any insurance contract I have ever seen contains an "increase in hazards" stipulation. To knowingly violate this is to risk voiding contract and non-payment of claim. Pretty risky, but hard to convey without appearing condescending - it is hard for a manager to imagine that a hood cleaner has any knowledge in this realm. Anyone have any good experiences bringing these fast-food locations into reasonable compliance?
Tnx, Richard Richard
12-16-01 21:14:07PM
IP = 65.102.242.201
8086
RE: Servicing frequency Bryan Exhaust Service www.bryanexhaust.com
There are guidelines in the latest NFPA 96's that suggest certain frequencies. Certainly if this is a fast food burger chain 3 to 5 month is ridiculous. Get a new copy of NFPA 96 and show your customer the guidelines. The only person that is at risk here if the frequency is increased is you! If you accept it and he has a fire then you don't have a leg to stand on. Also local fire codes may state that ducts need to be cleaned before they become heavily contaminated with grease, if you can find these fire codes they will help as well. Unfortunately you may lose the customer if you don't accept the frequency change but you are better off losing him then having a fire. The only thing you can do is follow the NFPA 96 guidelines. Good luck.
Matt Bryan Bryan Exhaust Service
12-17-01 12:04:49PM
IP = 63.204.251.4
8087
Delco's Exhaust Cleaning BB
In an effort to cut costs one large account wants to increase servicing frequency to impossible intervals - from current 6 / 8 weeks to 3 to 5 months - without any increase in premium. We are trying to compose a response. I have the NAFP 96 Codes which state "Hood...ducts...cleaned at frequent intervals prior to becoming heavily contaminated..." (ppg 8-3), however I obtained my copy in 1993 when first started and it is the 1987 edition. Does the recent 2001 edition differ substantially in respect to frequency? Other amminution I have: a copy of large insurance carrier guidelines which requires a "cleaning contract with 3 month cleaning schedule". Also, any insurance contract I have ever seen contains an "increase in hazards" stipulation. To knowingly violate this is to risk voiding contract and non-payment of claim. Pretty risky, but hard to convey without appearing condescending - it is hard for a manager to imagine that a hood cleaner has any knowledge in this realm. Anyone have any good experiences bringing these fast-food locations into reasonable compliance?
Tnx, Richard Richard
12-16-01 21:14:07PM
IP = 65.102.242.201
8086
RE: Servicing frequency Bryan Exhaust Service www.bryanexhaust.com
There are guidelines in the latest NFPA 96's that suggest certain frequencies. Certainly if this is a fast food burger chain 3 to 5 month is ridiculous. Get a new copy of NFPA 96 and show your customer the guidelines. The only person that is at risk here if the frequency is increased is you! If you accept it and he has a fire then you don't have a leg to stand on. Also local fire codes may state that ducts need to be cleaned before they become heavily contaminated with grease, if you can find these fire codes they will help as well. Unfortunately you may lose the customer if you don't accept the frequency change but you are better off losing him then having a fire. The only thing you can do is follow the NFPA 96 guidelines. Good luck.
Matt Bryan Bryan Exhaust Service
12-17-01 12:04:49PM
IP = 63.204.251.4
8087
