business

Sorry, I just saw this. I do things a little different. Most of my fleets are government and dirt jerkers. I like the govt. because even though they are cheap, they seldom complain, unless you don't show, and they are locked in for a minimum length of time. It provides a little bit of security. The dirt jerkers because there are so many around here. I have done all the really big fleets at least twice and some as many as 5 times for at least 6 months each time. (dont ask me to explain, but it does cost them significantly more each time) I guess I am more into production than I am into making everything showroom new, similar to Fleetwash, but with some quality thrown in.
 
Biodude said:
Although it doesn't sound like you're addressing me, but I guess I don't understand you question, Russ.
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I was addressing Scott but I would like to hear from you as well if you dont mind , I was actually wondering how you approach the fleets, I dont do them but I see alot of folks like you and Scott and Mike that do well with it ,I know what I know about commercial flatwork and roofs but nothing at all about fleets , I was wondering what the basics were as far as establishing the ground work for approaching the companies ect.....
 
we really haven't approached any new accounts recently at all. Though we keep picking up more fleets because we wash for the Mack dealer in town as well as the Kingston dealer as well. And they refer us to the people who buy their new trucks.
 
Sorry I didn't get back to you sooner, Russ. Actually, we don't really approach them much anymore. Most of the time they approach us, mainly because we are so well known amongst the trucking companies. Plus, our trucks seem to get a lot of attention as well, which helps. I always recommend meeting with the individual who is in charge of the appearance of the trucks. Find out who's doing it, how often, and for how much. Sometimes a sample wash is thrown in to try to impress the future customer. At the risk of sounding haughty, once we get a customer, we make every effort to keep them, and we rarely lose them. If we do, it is usually because the company is having some financial difficulties and needs to cut back, which is fine with us. Then we don't have to worry about them decalring bankrupcy and us having to write off a lot of money when they go out of business. And if they get things turned around, they call us back anyway!
 
Biodude said:
Plus, our trucks seem to get a lot of attention as well, which helps.

I guess so, BIG YELLOW box trucks, thats some great advertising you got going on. Very nice. How many trucks in your fleet.

Who do you hire to clean your fleet LOL

Jeff
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I have a few small fleet accounts right now. When i am trying to get a new account i dont even bother going in the front door anymore. What seems to work for me is to find out who is in charge of the fleet and go home. Come back a few days later go through the back and ask for mr so and so like you know him personaly. They will usually go out of there way to make sure you get to talk to him. Its like the first time you have sex. You just have to fake that you know what your doing in there. lol
 
jlpressure;77440 I guess so said:
Hey Jeff,
We vary between 10 to 11 trucks at any given time. We build new ones and sell off our used ones, so that's why it varies. The down side of our trucks visibility is when our competitors spot and follow our truck to the job site, go into the companies office, and tell them that they will wash their trucks for half of what we're charging, right when we're there washing for them, WITHOUT HAVING A CLUE WHAT WE ARE CHARGING THEM!

This may sound stupid, but getting our own employees to wash the truck at the end of the day is a lot more difficult than it should be, even when you have the equipment right there and your hoses are all pulled out ready to go! However, you should see the time they spend washing their personal cars in our on-site wash bay!
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