Just a tired rant...with some observations.

Scott Stone

New member
1. If you have the time to research the contracts of another contractor, especially if he is not in your area, you might be a bit obsessed. You should seek counselling. I can assure you that I have never researched the contracts of ANY other contractor, nor do I even care who someone else services. In fact, if someone comes to me to announce that they got a contract in my area, or anywhere, I am more than likely going to say something like, "Congratulations, good for you!" and mean it, because everyone deserves to feel successful.
A. Just because you see pricing does not mean that you know all the aspects of the contract.


2. Just because you feel you know the pricing in your area, in your "expertise", it does not mean that you know the pricing in other areas, or other fields of expertise. I know for a fact that some areas have twice the cost of living of the area I live in, so it is unreasonable that my area would have the same pricing.

3. There is an ability for there to be multiple experts in a particular field. If you believe that there is only one expert allowed, and you have declared yourself that expert, you might be a little narcissistic. Get help. If you have a hammer, not everything is a nail.

4. Asking to go on another contractors jobsite, in a labor for learning arrangement has no benefit for the contractor that you want to learn from. It costs me about $3000 to train an employee, before he or she is ever able to hit the road by themselves. Since you are trying to learn what my employees are being trained to do, it will cost me almost that much in training wages, equipment wear, and lost productivity to teach you in a labor for learning scenario. Then add in the liability of having someone represent my company while they are not employed for me, the cost gets silly. By the way, I have done it in the past, and that is why I have formed my opinions.

5. Not every contractor is capable of doing every job. Some people can manage multiple employees, some can't. It is a fact of life. The time management, and resource management of employees is a developed skill set.

6. Banks do not take risks. Let me repeat that, BANKS DO NOT TAKE RISKS! If they are going to loan you money, you need to be able to show them exactly how you are going to pay them back. If they don't believe what you are doing, and they are exceptional at reading statements and balance sheets, they are not going to give you a nickle to expand your business.
A. If your personal credit and financial management is horrible, they aren't going to give you any money, either. It doesn't matter what kind of contract you have.

7. If you don't work to stay at the top of the heap, and work to know all the latest things there are for a contractor to use in their business, you won't stay on top for long. Whether it is having recovery equipment or a surface cleaner, there are things that just help to make your business more successful and stable. You need to work every day to make sure you are at the top of your field. There are excellent educational resources out there. USE THEM!!! Education does not have to come from a book in a classroom.

8. If you have an employee that damaged something, it is part of the training cost. You are foolish if you fire that person the first time he has done something that might cost you a little money. The second or third time they have done it, it might be time for a discussion, but never on the first time. Unless they are blatantly stupid, but then, why did you hire them in the first place?

9. You must develop a cadre of friends. It is especially helpful if you have friends in your area, in the same business. You can swap parts, swap advice, and generally have someone that you trust as a sounding board. If that friend says something along the lines of "That is not something I want out there." drop it. They consider that proprietary. It's all good.

10. AVOID "friends" that are users. They will do nothing but drag you down.

11. Always think about the things that you have learned. In my business, I use things that I have learned from delivering milk, washing trucks, and things I have learned in church service every single day. Yet none of them have anything to do with my core business. Just because it is something you did while washing a truck or delivering milk does not mean it is not useful doing routing or understanding chemical reactions.

12. Be patient. There is always a reason that things happen. Sometimes the reason is that you made a bad decision, so analyze it, and learn from it, so that what could be a small mistake does not become a far more expensive mistake the next time it occurs, and there will be a next time.

For what it is worth, I am not perfect in the operation of my business. I consider it pretty successful and enjoy life, so I don't much care what others think. However, I take serious offense to someone armchair quarterbacking, trying to portray me as not successful. I have had that a lot in the past few years, and it always stems from the San Francisco area. Just saying...
 
If that rant was from just being tired, I wonder what awaits us when you're totally exhausted.

Good stuff any way you look at it. Rant On!
 
I remember # 5 very well...I called you a couple years ago about a contract I wanted to pursue here....you told me you'd be glad to help and then asked me two questions, both of which my answers were NO. You then told me I wash't ready. Thanks for being a friend and telling me that...can't imagine the mess I'd be in had I not listened.

great post on ALL points Scott...very helpful.
 
Scott- GREAT stuff- thanks for sharing.

Since i was a kid in High School working with a successful roofing contractor Ive been fortunate over the years to have been mentored by some great business minded people who i have learned so much from.

It goes hand in hand with #9 on your list. Surround yourself with successful positive people which help you learn grow and improve in all facets of your life. Say goodbye to naysayers and negative people.
 
Scott- GREAT stuff- thanks for sharing.



It goes hand in hand with #9 on your list. Surround yourself with successful positive people which help you learn grow and improve in all facets of your life. Say goodbye to naysayers and negative people.

Best advice anyone can get....
 
I was listening to the radio this morning and they were talking about people in general. A study was performed and it was found that 55% of people feel that they have above average intelligence. 75% felt that their abilities were above average. It was found that the most successful people were the most likely to admit that they did not know everything, and that others were far more talented than they were. It is the crowd that makes between $100k to $200k that seemed to have the most over stated sense of self importance. I just thought it was interesting that was the statistic.
 
I felt like Ranting again, and came across this post. I still stand by it. I have a few additions.

I get tired of people that have been trying to sell their business insinuating that I am charging less than a fair rate. I make an income that is well within the top .5% of the US on a daily basis. I have proven it to people that I trust before. I am not one of those guys that claims to be constantly busy, and yet, is netting only $30k a year on $150k in sales. I haven't seen sales that low in a LOT of years, in fact, I bet it has been close to 20 years since I have seen sales that low.
I also get tired of people wanting to either know how to bid jobs, or how much to bid. Maybe it is just me, but if those are questions that you are asking, then it is very likely that you are not prepared to bid the job. Now in truth, if you have a question on cleaning parking garages, I will give you all the information you need to be successful. After talking to you, I might even tell you that you are not ready to take on a job. It's okay, I probably was not ready for my first garage, but by the time I was done, I had learned a lot. I had made some money, but most importantly, my customer was thrilled. In fact, 12 years and about 600 garages later, we still all learning and becoming better at what we do. If there is a garage I don't learn something at, I am not trying hard enough.

I have had multiple contractors call me, tell me that I run a great operation, and then gone all schizo and gone other places and claim all sorts of stupidity. They have also tried to sub work to me. I always decline, because I know that they have a history of not paying subs, claiming substandard work. Not my cup of tea.

I also find it a bit hysterical that a guy will claim to have contracts that I have won to his employees, vendors, and others right up until the time that the **** hits the fan, and guess what, they don't have the contract, and often, did not even bid on the contract. It is just crazy to me.

So, here are a few things that I have learned.
1. Power washing contractors often have difficulty managing their money.
2. Many of the people that post regularly claim to be making more than they really are. I know a few are quite successful, but people really have a tendency to claim something they are not. For instance, I know there might be a few contractors that are making $250,000 off a single rig. That is as an owner operator. I don't think that is the norm, though. I think that the norm is much lower, and that the per rig price, probably drops precipitously. Most guys truly make about $100,000-$150,000 a rig, which can still provide a good living, especially if you start getting into multiple rigs.
3. People that are claiming to get crazy rates are usually hiding something, like they are not really as busy as they claim, or they are suffering from mental deficiencies. Of course, I only play as a psychiatrist on the internet, so my diagnosis may be wrong.
4. Everyone wants to claim the biggest baddest whatever. That's cool. Simple makes money. Simple routes, simple equipment, simple procedures. That is what makes money.
5. You can make more money, at lower rates, on an established route, then by having to rush and make a sale every day. I have always structured my business so that I know ahead of time approximately how much I am going to get in Revenue on a daily, weekly and monthly basis. It is called forecasting, and it is a business concept that allows you to know whether or not you are going to need a new truck or equipment.
6. People that don't track what they spend, go broke, or don't realize how much they might have sitting in their shop waiting for a repair. I spend a lot on parts. A whole lot on parts. If I have someone else order parts, I suddenly find that I have WAY more spare parts than I need. Cost control is crucial.
7. Customers like to see clean and maintained rigs. If you are going to let your equipment go and look like trash, then I hope that you are working at night, because no one likes to see junk on their property. However, if you are only working at night, you can have a beat to heck truck, and on one even cares.
8. It is ALWAYS cheaper to be safe. We require as part of our safety gear that our guys wear rubber boots. They whined and complained about it at the start. We had a temporary guy come in to work, and we lowered our guard. He ended up with a nasty water cut and industrial injury. The claim is expensive. Safety is always cheaper than any temporary cost savings. By the way, we buy Shoes for Crews, until a guy has been with us for a year, then we get muck boots.

Anyways, just some of my tired rantings.
 
I didn't mention any names...I do get tired of the false insinuations, and we saw how it's worked out when I offered up a p&l. They are so dishonest they can't trust anyone.
 
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