samstewart1979
New member
What are some strategies that you guys use to retain current business? Obviously becoming friends and creating that relationship with customers is a big one, and I have also smoked some BBQ for a chain when they had a managers meeting. I'd like to hear some creative ways that people keep from losing contracts. What are some signs a customer is about to quit you? What do you do to save the account? I've got an 8 year sales background but in a different industry, so cleaning industry specific ideas would be great.