In all seriousness, Chris has his work cut out for him again this year. We just lost ANOTHER big account ($20k+) to ANOTHER nationwide company. The way I see it, having all of these big companies competing against each other just seems to hurt us little guys more. When they lose big accounts its more like $200k and they have to make up for that somewhere, and there are only so many nationwide restaurants and hotels they can go after so they start coming after the local big restaurants and hotels.
It's only going to get worse, so hold on to your boots.