What do you guys offer for referrals? Lets say someone sends you a house wash, do you pay them? lets say 5-10%? Do you offer them money off their next service? Just curious to see what everyone else does on that situation.
I gave up on that program years ago. My customers refuse to let me pay them for referrals. Their glad to send me the work because of the service we offer.
Our customers receive a gift card/coupon(equal to 5%) to a local restaurant that I do work for. The owner not only owns the restaurant and the hotel where it's located but 30 other properties. It's a win/win for all.
What do you guys offer for referrals? Lets say someone sends you a house wash, do you pay them? lets say 5-10%? Do you offer them money off their next service? Just curious to see what everyone else does on that situation.
We haven't used a reward system either. We do however leave extra business cards with most of our customers for them to pass out. Most ask us before we mention it to them. I always felt it benefited me to recommend other people when someone had a need for something even if it is a wash job I couldn't do within the time line that people ask for because we were backup. When someone refers you without a reward the job is sold before you ever give them the price.