Luis Orts
New member
For those of you who don't know me well... I have been in business for a relatively short period of time, and I have definitely learned a lot in the past year. I'm not exactly where I'd like to be, and I don't have some of the knowledge others have... But I have progressed a lot since day one, and I only look to move forward through hard work and dedication.
So maybe this is something you guys could chime in on to point me in the right direction.
In the past year, I have been learning not only the in's and out's of pressure washing, but also about creating systems within my business. Without the systems in place, our business (or any business for that matter) would be all over the place.
One of the things that I've been really trying to do is create this business to a point where it's me doing Marketing, and overall strategy, and my partner overseeing overall strategy.
The thing that I'm finding is, I would like to put my business in this structure.
Owner - Overall Strategy on a short term/long term basis. In constant communication with Ops Manager. Works on systems within business.
Operations Manager - Day to day operations (In charge of budgets within parameters of Owner, Employee's, Etc.) Ensure systems are implemented.
Director of Marketing - Overall Branding, Lead Generation, Analytics, Website Management, Conversion Tracking, Etc. Works with sales manager and ops manager hand in hand.
Office Manager - Bookeeping, Incoming/Outgoing Phone calls. Works hand in hand with Ops Manager.
Sales Manager - Outbound lead generation, Estimations (to be finalized with Owner), ensuring sales team is trained to standards.
Tech Supervisor - Quality Assurance, Materials to employee's, Ensuring employee's are trained to standards.
Tech's
& Equipment Technician
and maybe even a day when I bring on a Safety Director for massive projects.
What is your feedback on such a structure? If you're here, what would you say is your weakest link? And what are some of the steps to transition into setting a structure like this up? At what point in your business do you feel comfortable investing into people? Does it have to do with solely cash flow?
I currently have Tech's, Lead Tech's and an office manager... But I'd like to get a Tech Supervisor... Only after I've brought some Salesmen.
Thoughts? Feedback? It is always appreciated.
So maybe this is something you guys could chime in on to point me in the right direction.
In the past year, I have been learning not only the in's and out's of pressure washing, but also about creating systems within my business. Without the systems in place, our business (or any business for that matter) would be all over the place.
One of the things that I've been really trying to do is create this business to a point where it's me doing Marketing, and overall strategy, and my partner overseeing overall strategy.
The thing that I'm finding is, I would like to put my business in this structure.
Owner - Overall Strategy on a short term/long term basis. In constant communication with Ops Manager. Works on systems within business.
Operations Manager - Day to day operations (In charge of budgets within parameters of Owner, Employee's, Etc.) Ensure systems are implemented.
Director of Marketing - Overall Branding, Lead Generation, Analytics, Website Management, Conversion Tracking, Etc. Works with sales manager and ops manager hand in hand.
Office Manager - Bookeeping, Incoming/Outgoing Phone calls. Works hand in hand with Ops Manager.
Sales Manager - Outbound lead generation, Estimations (to be finalized with Owner), ensuring sales team is trained to standards.
Tech Supervisor - Quality Assurance, Materials to employee's, Ensuring employee's are trained to standards.
Tech's
& Equipment Technician
and maybe even a day when I bring on a Safety Director for massive projects.
What is your feedback on such a structure? If you're here, what would you say is your weakest link? And what are some of the steps to transition into setting a structure like this up? At what point in your business do you feel comfortable investing into people? Does it have to do with solely cash flow?
I currently have Tech's, Lead Tech's and an office manager... But I'd like to get a Tech Supervisor... Only after I've brought some Salesmen.
Thoughts? Feedback? It is always appreciated.