trianglehomedeck
New member
My company is fairly young, but fortunately I have gotten to the point where I have steady work. My biggest challenge now is maximizing my time and not wasting important hours. For example:
- Person calls from 50 mins away with a 10x12 deck and really wants you to come take a look at it because "we want you to see it and just figure out how much this will cost."
- Someone calls with a painted deck and you realize a couple of seconds into the conversation they are not going to pay $2,750 for it to be restored properly, but they are very nice and want to meet you to go over their project.
I know there are many things an unprofessional contractor would do here, but as a professional who lives off a good reputation and honest communication, how do you handle these situations, and how do you graciously say no?
I have heard guys tell me they have received bad reviews for not returning calls or declining to go do estimates. So just trying to figure this out. Thanks,
Richard
- Person calls from 50 mins away with a 10x12 deck and really wants you to come take a look at it because "we want you to see it and just figure out how much this will cost."
- Someone calls with a painted deck and you realize a couple of seconds into the conversation they are not going to pay $2,750 for it to be restored properly, but they are very nice and want to meet you to go over their project.
I know there are many things an unprofessional contractor would do here, but as a professional who lives off a good reputation and honest communication, how do you handle these situations, and how do you graciously say no?
I have heard guys tell me they have received bad reviews for not returning calls or declining to go do estimates. So just trying to figure this out. Thanks,
Richard