So I am setting up a third machine for my guys to use and needed an unloader to complete the setup.. After seeing posts in this forum I figured I'd try and support a business that I'd seen advertising here. So I called the toll free number to the Power Wash Store, and spoke with a kid named Alex..he was a smart mouth and cut me off several times without ever hearing what I had to say. I tried to give him the benefit of the doubt, but repeatedly I got the same piss poor attitude along with a lot of know it all thrown in to boot. I'm sure this is not where this post belongs, but since I was calling there to buy an unloader I figured I'd post it here. I was pissed after I hung up and had to calm myself down, and it was late in the day so I didn't get to order the part... Terrible customer service!!!! I will continue to pass this along as that is inexcusable!!!!!