Hydrotek vs Northern

Matt, you've got to ask yourself..."If this machine breaks, can I troubleshoot it, remove, and replace the bad parts."

The manufacturer's warranty is applied literally to machines bought off the internet. Many do not allow for labor, shipping of parts, etc. You have to remove the part, send it off, allow them to evaluate the warranty claim, and repair or replace the offending part, paying shipping on the return to you. If you buy one in the meantime, counting on a replacement credit, you may get your old one back repaired by the vendor.

You may even have an authorized NorthStar service center near you, as I am, but they are not likely to pull parts from their inventory, opting instead to order the replacements from North Star, while your machine sits idle. Replacement warranty parts MUST come from North Star.

If you buy from AAA, and the machine breaks, you may get same day service or a loaner to get you back to making money, instead of sitting around waiting for replacement parts to show up.

Thats great Advice
 
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