Hey man Russ doesn't mess around. I called him today and ordered an unloader for one of my pumps,and on the way from the shop to the house it dawned on me that I had an extra one so I called him back only about 2 minutes later to tell him not to place that order and he said " Already been ordered". I said "You already ordered it?" He said "Hey man I don't mess around" He had to call and cancel the order. Russ is the Man!
Well I decided to buy another rig last night so I was going to call him this morning. What do you know, when I woke up it was here BEFORE I ordered. Now THAT is service.
Well I decided to buy another rig last night so I was going to call him this morning. What do you know, when I woke up it was here BEFORE I ordered. Now THAT is service.
I'm pretty sure Russ arranged delivery from a distributor in Fla.
I was concerned that I needed these parts on hand, pretty quick, and Russ told me it would take a day or two at the most. One day is phenomenal! I'm definitely a satisfied customer.