Vince Wood
Active member
I got a brand new 7.8 GPM unit off of e-bay and let it sit in storage for 6 months before putting it on my truck. The unit had 0.7 hours on it when I put it on the truck. The heating coil is leaking fuel out of both ends of it. I called Hydrotek and they said I was out of the 1 year warranty period. I spent 5 1/2 hours today at my mechanic's trying to get the leak to stop. He has 30 years experience working on these machines and he couldn't figure it out.
The reason I don't take it to Hydrotek is I don't want to get ripped off and stuck with a $1,000 repair bill from them. As far as I'm concerned their customer service sucks and I will be filing a complaint with the Better Business Bureau tonight against them.
I'm making the 2 hour plus drive down Friday morning to see Sirocco Jerry and hopefully he can fix it. Anyone else have any problems with the new Hydrotek units besides me?
I'll be the first to admit it, I should have just spent the extra $$$ and got a unit from Jerry to begin with.
The reason I don't take it to Hydrotek is I don't want to get ripped off and stuck with a $1,000 repair bill from them. As far as I'm concerned their customer service sucks and I will be filing a complaint with the Better Business Bureau tonight against them.
I'm making the 2 hour plus drive down Friday morning to see Sirocco Jerry and hopefully he can fix it. Anyone else have any problems with the new Hydrotek units besides me?
I'll be the first to admit it, I should have just spent the extra $$$ and got a unit from Jerry to begin with.