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FREE Webinar - Hangout Series

Did you miss my Hangout today with Shep Hyken??

Here are a few things we talked about:
-The hand-off from sales to customer service.
-Working through the journey map of your clients.
-Finding the weak links or as Shep calls them - Moments of Misery in your company.
-We discuss how to maximize the Know/Like/Trust theory.
-Maximizing the touch points in your business!
-Retail Sales Amazement.
-German Ping Pong
-Lastly we talk a little about Disney and keeping the park clean.
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You can find Shep and I both on twitter:
@Hyken
@DJ_Carroll
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http://www.CoachCarroll.com
http://www.hyken.com/

View the Hangout here:
https://www.youtube.com/watch?v=7y_09mPb-Qo
 
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