Seriously? Are we really going to have this pathetic argument all over again?
AC,
I don't think this picture was taken before the wall was treated. It is obvious that the camera adjusted it's white balance to the brighter sky behind the building and negatively impacted the contrast of the photo. Anyone can see that the contrast is not adjusted properly which brings out the worst in the picture (check out the windows in Micah's picture, that's the first clue the contrast is off). I'll attach a photo, too. Regardless of how the picture looks, the building doesn't look like that in person.
This first picture is of that wall mid-cleaning with proper contrast:
View attachment 20771
This is the same photo with poor contrast. (I edited this manually but it is the same effect)
View attachment 20772 See how much worse it looks?
Micah,
Is anyone denying that the wall could have been cleaned better? NOPE This customer got exactly what they contracted us to do and they were more than satisfied with the end result. Every bit of the contract was negotiated openly and several options for reaching 11 stories in the air were discussed, including "Spider Baskets" The final result was the crane for 30 hours max. We finished in 31 hours and swallowed the extra charge. Lower portions of the building were cleaned with more time and, consequently, came cleaner. Like I've said before, you can't walk onto a project, look around and decide what the agreement was.
Micah's use of this photo to prove that SoftWashing with a pressure washer is superior because of rinsing power is pointless, contradictory, even. Simply due to the fact that this building was rinsed with a pressure washer. (you'll notice the pressure washing wand in the photos above) Our company does not say and never has said that one cannot SoftWash with a pressure washer. We usually choose 12V pumps over a pressure washer but not always. There is a big difference between PRESSURE washing a surface and softwashing with a pressure washer. Micah is mad at AC because of things he said when Micah falsely accused us of stealing his pricing. Since that time, Micah has been in destruct mode. He is determined to hurt AC by hurting our company through discreet (and not so discreet) libel and slander, misrepresented photos and the like. Frankly, he would probably be better off if he just gave it up. It's not hurting anyone just wasting his time. Time is valuable when you're growing a business, sad to see him wasting so much of his. Actually, it's kind of funny - we love to laugh when we see his latest attempts and then look at our books and see that we have already made 80% of what we made ALL year last year. God is in control and God knows the truth.
Len,
As for the blacklisting, you wont have any success calling Marriott, I don't think. It was the management company who called me (furious) asking for your names and business names so unless they passed that information on to Marriott headquarters I doubt you'll have success that way. See, as soon as we heard that you all were there taking pictures and that they were texted and passed around. We informed the GM immediately (no names were given until specifically requested.) We kept them up-to-date on every online development, accusation and threat. The GM reported to the management company who obviously wasn't too fond of your actions. We came out smelling like roses, though! Having a major negativity arise and being able to handle it professionally, honestly and promptly makes ya look so much better than if you had just sailed through without any hiccups. He held a special meeting with several other local hotel managers JUST to show them a before and after slideshow of our work and personally recommend our company. That ROCKS!
Please, let's just drop this. It's almost a year ago now. Does anyone but me find it just plain stupid that it's still being argued about and brought up? Len apologized for his involvement and he was immediately forgiven. Micah promised to post a retraction and never did, I'm sorry we had to lose a friend over something so silly. We will continue to reach out to Micah in friendly ways when we bump into him.
We cleaned this place, management was happy, end of story. Let's get on with our lives.