Chris,
One thing you and all board members should consider is whomever ends up as the management company, be it Andrew or someone else require them to spend several days at different times of the year with different pressure washers, flat work, decks, fleets etc. so they get hands on experience and can understand first hand what we do.
Book knowledge is fine up to a point but there is nothing like hands on work.
Ask yourself then Andrew Avery how he can really understand what we do since he has never held a wand with pressure coming out of it in his hands?
NO not picking on him, just that in my mind to be an effective manager you have to have done the work first, many companies only promote from within rather then hire from outside of the business.
Now concerning that survey I too took it and by now it should be in your hands, it was all done by computer and you know that does not take long to tabulate the results.
G'day
Jon