Rooftec Tip: That One Extra Thing!

[RyanCash]

After every job you complete, find one small extra thing to do for the customer, free of charge.

When you hand them the bill, let them know that you also took care of it for them.

2 minutes of extra work go a long way to securing repeat customers!

A few examples that come to mind are:
- Blow the leaves off the driveway
- Fill their bird bath with water
- Knock down the spiderwebs you saw on their front porch
- Bring their empty trash can back to the house from the road

Just a few easy examples that take almost no time at all!

Not Just A Roof Pump!

 

[LarryKing]

After every job you complete, find one small extra thing to do for the customer, free of charge.

When you hand them the bill, let them know that you also took care of it for them.

2 minutes of extra work go a long way to securing repeat customers!

A few examples that come to mind are:
- Blow the leaves off the driveway
- Fill their bird bath with water
- Knock down the spiderwebs you saw on their front porch
- Bring their empty trash can back to the house from the road

Just a few easy examples that take almost no time at all!



In any job, there's that one extra step that makes all the difference. I had this problem when I was running ads on Telegram—everything seemed set up, but one region was ignoring the campaign. I decided to dig deeper, and an article about telegram nigeria helped me figure out where I'd gone wrong. It turns out the subtlety lies in selecting sources, like adjusting the pressure on a car wash. Since then, I've always checked that one step.

This is a very apt statement: sometimes it's the little things that determine whether a client returns. People may forget what you used to clean the roof or how long the job took, but they'll definitely remember that you cleared leaves from the walkway or knocked down cobwebs on the porch. This creates a sense of care, as if you weren't just providing a service, but actually helping. This gesture costs next to nothing, but it builds trust and turns a one-time job into a long-term relationship.