Burner smoking

Wesley Teston

Wesley Teston

New member
One of our machines is putting out a dark sooty smoke. We took off burner, cleaned all coils and welded in a new baffle plate (old one was shot).

It still smokes some butt not quite as bad.

Soot remover clear some of this up? Also I heard diesel treatment for your trucks can also do the same thing? Any thoughts?
 
soot remover is just cleaning up the aftermath..
Let's get on to some real troubleshooting..
You need a tech to talk you through "the steps".
..EVery time you have any trouble.
your local service center is supposed to help you with this.
..The same guy that was supposed to sell you a fuel-pressure guage,
for troubleshooting heater issues more easily.

The heater system is a maintenance issue, and "wear item"..
..and you need to know how to "manage the system"
...all of you.

Come to Milwaulkie in March,
get "properly trained" to maintain your own stuff,
and leave with supportive doccuments, and much more.
Call Paul at the Power Wash Store for details.
 
Sirocco Jerry said:
soot remover is just cleaning up the aftermath..
Let's get on to some real troubleshooting..
You need a tech to talk you through "the steps".
..EVery time you have any trouble.
your local service center is supposed to help you with this.
..The same guy that was supposed to sell you a fuel-pressure guage,
for troubleshooting heater issues more easily.

The heater system is a maintenance issue, and "wear item"..
..and you need to know how to "manage the system"
...all of you.

Come to Milwaulkie in March,
get "properly trained" to maintain your own stuff,
and leave with supportive doccuments, and much more.
Call Paul at the Power Wash Store for details.
Click to expand...


HOLY SH!T!!!!

Jerry...that was beautiful.


Everyone take note....Read that again.


He leads with what the issue , explains what should happen, then talks about the benefit of not having to rely on someone else. Then closes with the "next step"


This is straight our of one of DJ's text books but still a great example of the classic sales pitch.
 
the "perfect pitch"

the "perfect pitch" is a refined series of steps..
1. Warm-up.. you never get a 2nd chance to make a first impression.
2. Identify the customer's concerns.
3. Shape them like a "problem".
4. Explain a believable "solution".
5. Answer every question .."as immediately as possible".
6. Propose a "call to action"..wrapped in "now-factor".
7. Warm down.. If you get this far, you will have left a "lasting impression".
..Make it a positive one.

These steps are also called "the path of mutual agreement".

Want more of this ??
sign-up for Milwaulkie. Eh?
...wear green..
...it's St.Patrick's weekend.
 
Selling 101 from any book out there.

Anyone can read it, few can perfect it.


It is the honing of craft, the delivery of you "Script" as not to sound rehearsed that sets real salesmen apart from "script readers".

There are few things better than walking out of a perspective customers office knowing you just hit a home run. I love it!
 
Start with you fuel filter, If you haven't changed that in a while it could be affecting your fuel pressure. Check your fuel pressure if it is ok then the air bands may need adjustment. Could be the fuel nozzle is worn and not atomizing the fuel properly. Low voltage or the fuel pump could also be the issue. And if you did reuse the fuel soaked insulation that could definitely be a problem.
 
Respect the Tech

right on Paul,
..and it is surprizing how fast a fuel-pump can turn,
but not be turning "fast enough" to make fuel pressure !

..I remember a 115 volt blower motor that had "over-heated windings"
from a previous incident (I didn't know about),
and the motor only turned about 3000 rpm..
While I was charging "while-U-waite" labor-time,
I changed one of the most "stuck-in-the-hole" fuel-pumps of my life..
it took over an hour, just to muscle the rusty-thing out, even with Liquid Wrench !
Maaan I was mad, after all that.. 2 hours "hard labor" spent.
..and the customer only wanted to pay me for only 15 minutes of my time.
WHen he refused to "cover my cost" of the fuel pump.
..I had offered that up front, when I realized the motor was "the cause of all the effect".

I heard later, that he had already been banned from every other service center in the county,
..and he didn't keep customers anyway, since his equipment was crap.

What a tech goes through troubleshooting,
is about what YOU BROUGHT HIM, as much as what experience he has..
You bring him a "NOW question",
with "contributing factors", from whatever the system has "gone through",
usually including a layer of over-due maintenance,
and no "history-file".

Sure the tech can learn "where the bugs live", as he is trained,
but it takes a LOT more than common sense..
If he finds the problem without wasting any other part,
he is a good troubleshooter.
But the tech that has tried to learn "Short-cuts" that make the troublshooting fast, deserves a Bonus.

THAT is why I'm always saying.. "Respect the Tech."

EVERY time you go to a service center,
tell the tech "What made you bring it in",
tell him it's "recent history" .. trauma of years past can point to a manufacturing defect.
Tell him what has been done to it previously,
and be honest about "abuses it has endured."
These info make the tech "think" about the system,
far past just replacing parts.

We all tip a good waiter, but do you tip a good tech ??
shurely you don't "beat him up" over his price after the fact. Eh?
 
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