Cash Flow
- Thread starter AZ PowerWash Pros
- Start date
Scott Stone
New member
Give the discounts to good paying customers. Slow paying customers get to pay extra.
I think that I have had total defaults of about $3000 over the last 25 years, and the sum total is customers that either went under, or had other issues.
Right now, I have no customers that are past due. I like it that way, and at 31 days we start calling. We also have a chain of command on nearly every one of our customers, so we know who we need to go to up the food chain.
I think that I have had total defaults of about $3000 over the last 25 years, and the sum total is customers that either went under, or had other issues.
Right now, I have no customers that are past due. I like it that way, and at 31 days we start calling. We also have a chain of command on nearly every one of our customers, so we know who we need to go to up the food chain.
All this are just objections to get over, just dump these customers. Been doing this 30 years. Only real burn are bk , most if those have worked out over time.
Ask Tony what I told him to have all clients fill out prior to doing business?
No I won't share here, not because I'm selfish but because it works. We don't always tell everything online.
I also got Tony paid a bill in less than 24 hours.
Ty call me or search that one, Tony posted about it.
Slow paying people I watch on a list. No pays get cut
Slow pay also just get budgets raised at first opportunity. That's how I work the expense of the extra time it takes to work with these folks.
The person or system monitoring these has to be bullet proof.
Ty shame on you , my report is emailed to me daily along with production numbers at 10am from the prior day. Start having this done, this provides you accountability. Hire the b back or get one. They handle collections great!!
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Ask Tony what I told him to have all clients fill out prior to doing business?
No I won't share here, not because I'm selfish but because it works. We don't always tell everything online.
I also got Tony paid a bill in less than 24 hours.
Ty call me or search that one, Tony posted about it.
Slow paying people I watch on a list. No pays get cut
Slow pay also just get budgets raised at first opportunity. That's how I work the expense of the extra time it takes to work with these folks.
The person or system monitoring these has to be bullet proof.
Ty shame on you , my report is emailed to me daily along with production numbers at 10am from the prior day. Start having this done, this provides you accountability. Hire the b back or get one. They handle collections great!!
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AZ PowerWash Pros
New member
I have collections. First we send letters from our lawyer and then into collections. But we don't do that until 60-90 days. But all these clients do pay. And they are large clients. It would be dumb to drop them. I just need to figure out something to get them to pay faster. Because the turn around time is the problem. Fronting so many expenses waiting on money is hurting me this month. But luckily, I got in like 1/4 of the payments this week. I will get the rest next week. You are right Ron, I got on my office manager to get on these collections/follow ups. She is on it now. I just switched office managers so I think that was part of the problem.
Honestly, been so busy building websites I haven't even looked at my numbers until last week!! But we are up $200K from last year already!! So I am doing something right. Thanks for the help guys.
That's super Ty
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