Ive been trying to pick up a strip mall in my area for the past few months. The property manager I was initially talking to was very interested in switching from the current pressure washer due to sub par work. If I posted pics you guys would blow your tops. Black grease stains under dining tables, gum spots everywhere and dirty concrete all around. After a few phone calls she asked me to call her back in a few weeks (this was right before Thanksgiving). When I called her back she informed me that she was no longer the manager of this property. Since then I have been in contact with the new manager and she has told me that she has no interest in changing vendors. How do I go about letting her know that the last manager wanted to switch vendors without coming across condesending? I have sent her multiple emails with current condition photos but this doesnt seem to get me anywhere. I have been pretty aggressive going after this account (at least 1 email and 1 phone call a week). Any suggestions will be greatly appreciated.