I'm sure this has been discussed before but couldn't find it. I was wondering how everyone answers their business calls.-- Cell phone that you keep on you? Secretary? Wife at home? Answering service? I still work another job so my business line is my cell phone, and that gets hairy sometimes, so I was hoping for alternatives. Also, with an answering service--isn't that just a voice mail, and if so, I wonder how many potential customers don't leave a message? (I'm trying to be as professional as possible so as to shorten the time till I can be full time professional.) Thanks for any suggestions!
How do you take calls?
- Thread starter Jeremiah
- Start date
Doug Rucker
Roundtable Host 2009
Cell Phone Only. Will have calls forwarded to wife sometimes if I am on a job and cant keep phone me. Many customers will hang up and call someone else if they do not get a live person answering. In cases whre I can't forward to my wife and cant have phone on me while cleaning, I check the phone every 15-30 minutes and return all missed calls that did not leave a voice mail. Just the other day this happened and I saved an $800 job by calling back. In the 10 minutes she hung up and I called back, she had called and scheduled 2 other estimates. Then, I got the becuase I showed up on time and explained in detail how the cleaning process would work. Always, Always, try to have a live person answer.
innovativewash
New member
Girls in the office allways answer.
All the above, we have a service that we forward to when we do not answer.