I dont know about where yall live but around here we have a bunch of "know it alls".What I mean is i've asked a few people if I could clean there house and there responce was,if I wanted my house washed I would borrow uncle homers pressure washer and do it my self.My question is how do you educate somebody that think they know it all?
know it alls
- Thread starter marty408
- Start date
K Gauthier
New member
Yeah we have those ppl here to bud. If they dont wanna learn or not interested than just let them stay dirty.
Hotwaterwizard
Hotsy Service Tech
Give them a free demo of what your equipment will do.
Make an X in their driveway with a Turbo nozzle.
They will go and get uncle Hommers pressure washer to remove that d a r n X.
It won't work. Then they will call you.
And everyone in the neighborhood will be wanting their driveway as clean as the Jones.
You will have more work than you can handle.
Make an X in their driveway with a Turbo nozzle.
They will go and get uncle Hommers pressure washer to remove that d a r n X.
It won't work. Then they will call you.
And everyone in the neighborhood will be wanting their driveway as clean as the Jones.
You will have more work than you can handle.
Kory
Member
I agree pick the dirtiest area and do your test there. Hell do it on the drive, house, roof then charge them double when "Homers" doesn't work.
Russ Spence
Commercial Pressure Wash Expert
spit 300 pieces of gum behind their tires before they go to work and leave it there all day ! they will have to call you then ( as long as yoou have a hot washer) if you dont you can get the referral fee
JohnB
JohnB
THIS works
When customers tell me No I am going to do it myself.. I always say OK.. I also tell them if they need any help Just give me a call.. and I give them a card.. The keyword in all of this is HELP... Sure let them do it themselves but hey when it gets to hot are to complicated they will find your card and give you a call... Remember money is money wether you are working for them or helping them it's all the same and you still get paid.. Plus you don't tick them off.. You will also find that when you help them and your work is superior to thiers they will take greater notice of you and they may also tell thier friends that need help with thier projects as well .....
Also don't waste your time , try the sale for 1 minute.. If you can't sell the customer Simply say call me if you ever need some help , leave a business card and then move on to the next customer..
On average you should talk to about 15 to 20 potential customers a day , and on a good week get 1 to 2 accounts..
When customers tell me No I am going to do it myself.. I always say OK.. I also tell them if they need any help Just give me a call.. and I give them a card.. The keyword in all of this is HELP... Sure let them do it themselves but hey when it gets to hot are to complicated they will find your card and give you a call... Remember money is money wether you are working for them or helping them it's all the same and you still get paid.. Plus you don't tick them off.. You will also find that when you help them and your work is superior to thiers they will take greater notice of you and they may also tell thier friends that need help with thier projects as well .....
Also don't waste your time , try the sale for 1 minute.. If you can't sell the customer Simply say call me if you ever need some help , leave a business card and then move on to the next customer..
On average you should talk to about 15 to 20 potential customers a day , and on a good week get 1 to 2 accounts..
onaprwl
New member
Be polite, leave them your card and say, If there is ever anything I can do to help you out just give me a call. After they fall off their roof and their wife has to take them to the emergency room and she calls and asks how much would you charge to finish the job, You have it for life. Worked for me in the past, of course they don't all fall!
JohnB has the right idear.
JohnB has the right idear.