Insight Direct
New member
I just wanted to announce an exciting new feature that is being added to the next version of our ServiceCEO application.
Real Time Web Access For Your Customers!!
The first release includes the ability for your customers, via your website, to be able to get and change vital information from their accounts.
The first release of real time web access feature includes:
The abilty for customers to change their basic contact information, such as contact phone numbers and email address.
The ability to view all future jobs scheduled by your company, as well as add special instructions for you. If you allow them to they can also cancel individual jobs as well.
The ability to see all past job history as well as send you feedback on the job.
They can access their account financials, see what there current balance is as well as print out their own billing statements.
There will be much, much more functionality that will be added into the web access of our program in the future, including employee access to the vital information they need.
Please feel free to see a live demonstration of this new tool by visiting the following link
http://65.84.94.240:5000/ID/login.asp
there you will be asked for an email address (this is how your customers will get into their accounts) as well as a password, use the following information.
Email: webaccess@insightdirect.com
Password: 1234
The beauty of this feature is that it is always available and open for business 24/7, so even when you are sleeping your customers have a way to get in touch with. This should also cut down on telephone time spent with customers on basic contact items as they now can do it themselves right on your website. This will also enhance your companies image with the consumers as well, with an air of professionalism and technological savvy that most of your competitors will be lacking.
We are also looking for feedback from everyone on what information they want their customers and employees to access via the web. So please feel free to post all comments, suggestions and feedback on this feature here.
Have fun playing with the demo. Contact us with any questions that you may have.
Real Time Web Access For Your Customers!!
The first release includes the ability for your customers, via your website, to be able to get and change vital information from their accounts.
The first release of real time web access feature includes:
The abilty for customers to change their basic contact information, such as contact phone numbers and email address.
The ability to view all future jobs scheduled by your company, as well as add special instructions for you. If you allow them to they can also cancel individual jobs as well.
The ability to see all past job history as well as send you feedback on the job.
They can access their account financials, see what there current balance is as well as print out their own billing statements.
There will be much, much more functionality that will be added into the web access of our program in the future, including employee access to the vital information they need.
Please feel free to see a live demonstration of this new tool by visiting the following link
http://65.84.94.240:5000/ID/login.asp
there you will be asked for an email address (this is how your customers will get into their accounts) as well as a password, use the following information.
Email: webaccess@insightdirect.com
Password: 1234
The beauty of this feature is that it is always available and open for business 24/7, so even when you are sleeping your customers have a way to get in touch with. This should also cut down on telephone time spent with customers on basic contact items as they now can do it themselves right on your website. This will also enhance your companies image with the consumers as well, with an air of professionalism and technological savvy that most of your competitors will be lacking.
We are also looking for feedback from everyone on what information they want their customers and employees to access via the web. So please feel free to post all comments, suggestions and feedback on this feature here.
Have fun playing with the demo. Contact us with any questions that you may have.
