1/2 a Roof?

Clean his dirty half with an explanation that it will create a color or tonal contrast, but you'd clean the other half if he is not happy with the appearance.
Otherwise, take his remittance for the half job.
 
Lady called a few weeks ago wanting the front of her roof done. (Tile) I explained the benefits of having the whole roof done. The rest was covered in black mold. She insisted she only wanted the front done so I insisted that she call someone else. She called back 2 days later to have the whole thing done. Once it was finished she realized what I was talking about... The customer IS NOT always right. The customer, most of the time is just not educated on the topic of roof cleaning. Part of my job is to help them have a better understanding of what we do and why. This then allows them to make an educated and informed decision whether they decide to use us or not.
 
I specialize in half roofs. It's eighty percent of our roofs. That's all that's needed here in my area. We do wash the second half for half price. If I told you what we get paid to wash the dirty half, you'd tell me I was half full of it.

Ever go into a deli and order half a sub and they insist that what was best for you was a whole one? It's not the same thing because here half a roof costs three quarters as much as a whole roof.

Apparently things are different where people from here move to.
 
Timothy said:
I specialize in half roofs. It's eighty percent of our roofs. That's all that's needed here in my area. We do wash the second half for half price. If I told you what we get paid to wash the dirty half, you'd tell me I was half full of it.

Ever go into a deli and order half a sub and they insist that what was best for you was a whole one? It's not the same thing because here half a roof costs three quarters as much as a whole roof.

Apparently things are different where people from here move to.
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I seem to fall along your lines Tim. though of course I wash the entire section I mostly do one side of the roof. I feel I would be taking their money if I was to wash the south side that looked brand new.
 
Must be a Maryland thing...I have often tried to sell the whole roof cleaning...most of the time it just doesn't happen. Takes me less time to do the half, and most of the time the customer is happy, which has me smiling to the bank with a check. I just tell them to call me if they ever want to clean the entire roof. Seems like it just depends on the area you're in.
 
We wash the street facing half from time to time, usually the person is putting the house on the market and doesn't care too much that it won't stay clean as long without cleaning the whole thing. Educate, price accordingly, and let the customer decide what they want.
 
JBurd said:
We wash the street facing half from time to time, usually the person is putting the house on the market and doesn't care too much that it won't stay clean as long without cleaning the whole thing. Educate, price accordingly, and let the customer decide what they want.
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I would be interested in seeing the research report that shows that the half roof that I clean that doesn't even start to spot again in less than four years would stay cleaner longer if I had cleaned the other half.

Does such a report exist? Or is it part of roof cleaning folk lore? Can you help me understand how the spores on the back of the roof don't wash away with rain, but instead, take flight and fly to the front of the roof?

Just curious. Mom always did say I asked a lot of questions.
 
Timothy said:
I specialize in half roofs. It's eighty percent of our roofs. That's all that's needed here in my area. We do wash the second half for half price. If I told you what we get paid to wash the dirty half, you'd tell me I was half full of it.

Ever go into a deli and order half a sub and they insist that what was best for you was a whole one? It's not the same thing because here half a roof costs three quarters as much as a whole roof.

Apparently things are different where people from here move to.
Click to expand...

Same here Tim, always North side. We'll wash them all day long....half roofs that is LOL!
 
I've just started doing roofs, but I've noticed with a quick glance that around here usually only half the roof surfaces are markedly in need. I want to get real well-schooled over the winter in roof cleaning theory so as to hit it right next year.
 
I prefer to do the whole roof, and won't give a warranty unless we do. With that being said, we will do a half roof because like many here we don't like to leave money on the table. If a customer is dead set on half only after educating them then so be it!


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Chris Dubbs said:
I prefer to do the whole roof, and won't give a warranty unless we do. With that being said, we will do a half roof because like many here we don't like to leave money on the table. If a customer is dead set on half only after educating them then so be it!


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Chris, did you get your burner straightened out?
 
Rapid HotClean said:
Chris, did you get your burner straightened out?
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Nope! Gonna mess with it in the AM. It's under warranty, but I need to figure out if I gotta take in the whole machine or just the the blower motor.


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Chris Dubbs said:
Nope! Gonna mess with it in the AM. It's under warranty, but I need to figure out if I gotta take in the whole machine or just the the blower motor.


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Click to expand...

So, it's your new Shark? Beckett burner I imagine?
 
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