How can we stop water from getting in cable boxes???

innovativewash

innovativewash

New member
I have had a few customers call and complain that they have no TV or phones after our house wash service. These boxes are suposed to be waterproof. We only use maybe 100psi to rinse a house. Never before have we ran into this so many times. Anyone else have this problem?
 
Yes. Twice in 20 plus years I just took a leaf blower to it and dried it put in a bout 5 minutes. Worked fine.


Doug Rucker Clean and Green Solutions 281.883.8470
 
Had this happen last month. Traced that line and unscrewed the co-axle and the pin rusted. Now I know the rust didnt start with me. Maybe what we did was the straw that broke the camels back. Bottom line: I was the last guy who touched it. I proved it wasnt my fault. The customer agreed to pay half. I always bend but this time I stood my ground. I fixed it myself. Cut the line and bought a new screw on co-axle pin. $5. 15 minutes, happy customer. I think your just having a string of bad luck.
 
I have not had that happen yet, when I spray the house wash mix around any electrical boxes I spray off to the side or around so that just a little bit touches the box to clean it.

Watch now I will have the same problem. hahahahaha
 
I've had it happen to me twice in the past month;however the phone/cable company didn't charge to correct the problem. I also only use low pressure and never spray the box directly with soap or when rinsing. I will try using the leaf blower on it next time (thanks for the tip). Anybody have a good method that they use to cover cable,phone and electrical outlets to prevent this from happening?
 
I had this happen also a few times over the years. One lady tried to get me to pay for her phones not working. She had bad wiring and the phone company took care of it. Also had this happen once or twice with the cable going out in people's houses. Bad luck because we do not put much pressure on houses.

The one you have to really watch out for is the electrical wire going to the house. I seen that smoke a couple of times from the rinse over spray. That one can Arc and kill you. I use to wear rubber gloves and boots because of the fear of getting electrocuted.. And then my hands became allergic to the rubber rubbing against my skin—-- it's always something.
 
This makes me smile. I used to work for at&t as a service tech, we came out on So many of these I lost count after the first year. Quality control is non existent for the techs now and they don't silicone the bottom of the boxes. Some of those units are powered and the crappy line going inside the house is maxed out so any disturbance will drop signal, garbage bag it and cross your fingers, its not a bad addition to a disclamer for a service agreement, company is not responsible for compromised communication wires, if it can't handle our soft wash, its definitely compromised.
 
I am now covering all the cable/telephone boxes now too. I run some red duct tape over all exterior electrical outlets too. It just takes a minute and I had a customer thank me yesterday for the extra effort.
 
I have had one complaint in 8 years of power washing houses. I spray the boxes because they are always dirty, and not easy to clean either I might add. I was a CATV and Satellite installer for about 10 years and only one time had a call due to power washing. These companies have standards for enclosures and connections which should be weather proof for a long period of time. It is unlikely that power washing would cause a problem if everything is tightened properly. Most likely the customer has tampered with cable and used non-weather proof fittings, which was always the cause of most trouble calls.

I doubt you were having bad luck, probably just dealt with some people who had the same cable guy or diy jobs. Guys shouldn't be spraying directly into fittings or openings in the boxes.

The last thing I would do is cover plants with plastic. Using a good house wash mix should be safe for most plants.
 
outdoorprowash said:
I have had one complaint in 8 years of power washing houses. I spray the boxes because they are always dirty, and not easy to clean either I might add. I was a CATV and Satellite installer for about 10 years and only one time had a call due to power washing. These companies have standards for enclosures and connections which should be weather proof for a long period of time. It is unlikely that power washing would cause a problem if everything is tightened properly. Most likely the customer has tampered with cable and used non-weather proof fittings, which was always the cause of most trouble calls.

I doubt you were having bad luck, probably just dealt with some people who had the same cable guy or diy jobs. Guys shouldn't be spraying directly into fittings or openings in the boxes.

The last thing I would do is cover plants with plastic. Using a good house wash mix should be safe for most plants.
Click to expand...

Why would u not cover plants

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Never had a problem with cable boxes but I did short out an electrical plug in a "weatherproof" box. It actually flamed up. I was using low pressure and cleaning above it. I never sprayed it directly. I stopped everything, told the customer so he could shut off the breaker, and called my wife's uncle who is a certified contractor. He came out and checked it out. He said the wiring in the wall was shi**y. I had him go ahead and replace the GFCI and test it to make sure it worked properly. The customer was extremely happy with the job we did, and that we had it professionally checked out and fixed. The customer even emailed me a few days later, thanking me again. Now, I cover all outlets. lol
 
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