Doug Rucker
Roundtable Host 2009
I have always had a problem with keeping my phone on me when working on a job, and then if I leave it in the truck, if I miss call from a customer, many times when I call back, to say I had a missed call from this number, they will say they have already found someone else. Often times it can be 5-10 minutes later. I have often thought about hiring someone local, but then I have to train them and teach them the right things to say.
Last week I started using April Dodsons new Answering service. Answerworkx. For 49$ per month (50 Calls) her team answers the phone when I forward my phones to them. I only forward them when I am actually on the job. As soon as I get done and heading down the road I turn the call forward off.
I was very pleased last week with April's service. I even called a couple times to test them out and was extremely pleased with how they handle things. They send instant emails to me, which I get at my phone, and everyone that left a message last week, waited for return calls. It seems as long as they get a live person and a promise to call back they don't mind waiting. This is much cheaper than hiring someone and April seem to have trained her people well.
If your interested in this, you can call April at 1-888-245-1835.
Last week I started using April Dodsons new Answering service. Answerworkx. For 49$ per month (50 Calls) her team answers the phone when I forward my phones to them. I only forward them when I am actually on the job. As soon as I get done and heading down the road I turn the call forward off.
I was very pleased last week with April's service. I even called a couple times to test them out and was extremely pleased with how they handle things. They send instant emails to me, which I get at my phone, and everyone that left a message last week, waited for return calls. It seems as long as they get a live person and a promise to call back they don't mind waiting. This is much cheaper than hiring someone and April seem to have trained her people well.
If your interested in this, you can call April at 1-888-245-1835.
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